Please kindly provide a 48-hour notice, should you no longer be available for your appointment and need to cancel or reschedule as this as a late cancellation or missed appointment makes it difficult for me to fill this gap with another client. I understand that sometimes emergencies happen and can change your schedule at the last minute. However, when you book your appointment, you are holding a space on my calendar that is no longer available to my other clients. If you are unable to keep your appointment, please contact me immediately so I may reschedule your appointment. Clients who provide less than a 48-hour notice will be charged a cancellation fee of $75.00.
No show/missed appointments:
No-shows are 4 hours or less notice provided.
No show/missed appointments will be charged the full appointment fee. This helps me ensure that clients on the waiting list can make an appointment and allows me to continue offering the highest levels of personalized nutrition support.
Payment Collection: Payment is due after each session; a valid credit card or debit card is required to secure your appointment and ensure that you are fully booked in my system. Your card will not be charged until the time of your appointment. It is the client’s responsibility to pay total outstanding balance due. Receipts will be provided at the time of the charge.
Cancellation Policy Acknowledgement:
You understand and acknowledge the cancellation policy and missed appointment/no-show policy of Health & Harmony Nutrition and agree to provide a credit card number to secure your appointment. You acknowledge that you will be charged a $75.00 fee for late cancellation or the full appointment fee for any no-show/missed appointment for any scheduled appointment. You acknowledge that you understand that you must cancel or reschedule any appointment at least 48 hours in advance in order to avoid a potential late cancellation and/or no-show/missed appointment fee to the credit card provided.
